Privacy Policy

Your privacy is paramount. This is how serious we are about it: we will never pass on, trade, exchange or sell your personal details to anyone.

There is one exception to this rule: when you create a 234Give page or make a donation we will pass on your name, email address and phone number to the Beneficiary you have chosen to support, so that they can thank you. You can opt in to receive further communications from them if you like, but you don’t have to.

That’s it. If you want the full, extended version, here it is:

By visiting or registering with 234Give.com, you are agreeing to the practices detailed in the Privacy Policy below so please read on to find out how information relating to you will be treated as you use our Website.

The information we collect from you as visitor to our Website

 

234Give collects information about the Internet Protocol (IP) addresses of all visitors to our Website. An IP address is a number assigned to your computer automatically when you use the internet. This information is only collected in aggregate (in other words, we are not able to monitor your individual usage of the Website) and helps us monitor Website traffic patterns in order to improve our service.

 

This Website uses cookies for some interactive features. A cookie is a small amount of data, which includes an anonymous unique identifier, which is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Most browsers will automatically accept cookies. You can set your browser to reject cookies but some parts of the web site may not function properly if the cookies are rejected.

The information we collect from you as a registered user of the 234Give Service

 

When you create a secure 234Give page, we collect your name, email address, your phone number and your password. We will automatically pass on your name and email address to the Beneficiary of the donations that are made through your page. We will not pass on this information to any third party unless you give us your express written consent.

 

The information we collect from you when you donate

 

When you make a donation via 234Give., we collect: your first and last name, your e-mail and your phone number.  Your credit or debit card details (including card type, card number and expiry date); and your billing address are collected securely by our payment partner Stanbic IBTC Bank Plc (“Stanbic”). Stanbic will only use your payment details for the purpose of processing your donation.  We will automatically pass on your name, email and phone number to the Beneficiary that will benefit from your donation

 

Your name

 

If you do not want your name to be publicly associated with your donation, please tick the “Anonymous” button when filling out the donation. Your name then will not appear on the Beneficiary’s 234Give page, nor will it appear in any online search results. Your name will always be passed on to the Beneficiary but, if you have made an anonymous donation, your name will only appear in their secure account area.

 

Your email address

 

We need your email address so we can confirm your donation or let you know if there’s been a problem. However, we never share your email address with any other party, except your chosen beneficiary unless you explicitly say so.

 

Payment details

 

Stanbic, our card processing partner, will only use your payment details for the purpose of processing your donation. All of this information is held securely by Stanbic and will never be passed on or sold to anyone else.

 

Email alerts and newsletters from 234Give

 

We may send you short emails from time to time: email alerts with important information about our service and newsletters with tips, stories and competitions. You will always be offered the ability to unsubscribe from our newsletters and from our fundraising tips, donation alerts and fundraising updates.

 

Beneficiaries’ use of your personal information

 

234Give declines all responsibility for the subsequent use of your personal information by by your identified Beneficiary. If you wish to stop receiving further communications from a Beneficiary, please contact them directly.

 

Security precautions to protect your information

 

The transfer of online transaction data to and from the web site is protected by the implementation of a Secure Sockets Layer protocol. It is your responsibility to keep your password secure at all times to avoid unauthorised use of your 234Give account.

 

Tell a friend

 

When you provide a friend’s email address for 234Give to forward a web address, we guarantee that we will only use your friend’s address for this purpose.

 

Legal process

 

Although unlikely, 234Give may be compulsorily required by law to provide personally identifiable information to the appropriate authorities.

 

Acceptance of our Privacy Policy

 

Use of the 234Give Website and associated services implies acceptance of this Privacy Policy. If you are not satisfied with any aspect of it please do not continue to use the Website and services. This policy may change from time to time and you are deemed to have accepted the current version each time you use the 234Give Website.

 

Refund Policy

 

We regret that we can only refund a donation less the transaction fee if the Beneficiary expressly requests it and remits the required funds to use. To request a refund, please contact the Beneficiary first and have them contact us.

 

If you have any questions about our privacy policy please contact us via email at support@234give.com.